Here's part 2 of what skills you need to become a great facility manager.
6. Project Leadership
Facility Managers often double as Project Managers. Or maybe you work alongside a designated PM. Whatever the task at hand may be, yours is a position of leadership. You’ll need to set goals, motivate your workforce, monitor performance, and measure results.
While there’s no real replacement for experience, even a newcomer to project management can learn a lot about leadership by taking a seminar or reading a book. It helps to have project management software you can rely on too, and that brings us to #7...7. IT Savvy
FMs may not need a background as software engineers, but the reality is that today’s FM world is more technology-reliant than ever. The more quickly you come to grips with that, the more valuable you’ll be in your field. Everything from room reservations to asset monitoring and facility maintenance is managed on the computer today (and, increasingly, on smartphones and tablets). IT plays a priceless role in the way FMs communicate with their workforce, customers, and coworkers as well.
Your employer will look to you as the expert in facility management software. They likely don’t have time to educate themselves on the latest developments, so they’ll depend on you to keep the facility on solid technological ground. That’s why you’ll want to keep yourself acquainted with the latest trends in FM software development. Make sure your IT platforms are situated to solve problems and eliminate waste.
Sustainability continues to trend not only as a buzzword but also as an emerging corporate value all around the world. That’s especially true in the facilities sector. A sustainable building is an efficient resource for any company, so your employer will count on you to keep your facility as green as can be. Start looking for ways to boost efficiency. Make sustainability a goal and take proactive steps toward it. It’s good for your professional portfolio, the environment, and the bottom line. Win, win, win!9. Cross-Networking
Companies consist of numerous divisions charged with specific sets of responsibility. Often, these areas of oversight overlap. That’s especially common in Facilities Management because the physical workspace intersects with almost everything that happens inside it. That’s why FMs need the ability to network laterally across the entire organization with IT, HR, administration, other executives, etc. Take a step back and think about all the ways your job complements the work others are doing elsewhere in the company. What can you do to improve those relationships?10. People Skills
At the end of the day, Facilities Management is all about the people you serve. Your ability to connect with, engage, and inspire the others around you will make the most influential difference in your performance as an FM. The good news is that people skills are among the most easily acquired traits on this list. Much of it comes down to your own perspective.
Respect is the cornerstone of every productive working relationship. Communication matters, too. Don’t just convey information; make sure your meaning is understood (and, in turn, make sure you understand others as well). Identify the objectives of the people you work with, learn what motivates them, and commit yourself to forging a professional connection that inspires each party to bring out their very best.
Written by Elizabeth Dukes
Originally posted on iofficecorp.com