Here are 5 more interview questions that every facility manager should ask in an interview, but most importantly, be able to answer themselves. Part one here.
6) “Why did you leave your last job?”
This is one of the most commonly asked questions in the interview process, so have an answer prepared. Answer honestly, but avoid answers that shed you and your work in a negative light.
Example: “There wasn’t any opportunity for promotion in my last position. I am ready to take on new challenges and opportunities.”
What not to do: Avoid any answers that speak poorly of your old boss, company and/or colleagues. While we have all had obstacles at some point in our careers, this is not the time to discuss your troubles in your previous position.
7) “If you were the hiring manager for this position, what would you look for?”
Prepare for this question before going in by really studying what exactly this job would involve. This question is designed to be a trap, weeding out those candidates that don’t have a clear understanding as to what their role would be. Keep your answer professional and concise.
Example: Say you would hire either the best candidate for the job or an individual possessing the qualities and strengths, then list the attributes you told the interviewer you hold. By doing this, you make yourself the candidate you would hire without explicitly saying this.
What not to do: Never say that you are the best candidate for the job, as you have no idea what qualifications the other candidates have.
8) “What do you know about our company?”
As a Facilities Manager, you will be expected to be a leader in every aspect of the organization. To do your job properly, you must know every facet of the company you work for and the industry it is a part of. You must also show a preparedness to constantly learn and grow. This is your first opportunity to put those skills to work. Anyone can read the company’s mission and spout out the information on the “About Us” page. Dig deeper for information and relate the organization/position back to your passions and experience.
Example: If you find that the company is involved in raising money for the homeless, talk about how you are volunteer at a soup kitchen or raised money for the homeless in the local marathon.
9) “What are your strengths?”
This is an ordinary interview question, regardless of the position you have applied for. Even if the interviewer does not ask this question, you should be fully prepared with an answer, as it will help you in answering other questions. The interviewer is looking to determine if your strengths align with the company’s needs and what qualities, skills, and/or experience you have that set you apart from the competition. Sit down and create a list of all your strengths. Then, go back polish your list to only the most relevant and be prepared to give real-world examples of each strength.
Example: “I think one of my greatest strengths is as a problem solver. I have the ability to see a situation from various perspectives and I can get my work done even in the face of difficult obstacles. I also feel that my communication skills are top notch. I am just as comfortable presenting to senior executives as I am mediating a conflict between junior team members. I worked in Human Resources, which gained me valuable insight into the needs of my fellow employees.”
What not to say: Many candidates choose strengths that do not stand out. Be sure to make your answer one that stands out in the interviewer’s mind and leads back to why you are most qualified for the position.
10) “Why do you want this job?”
The interviewer is again examining to see how well you understand this position and what all it involves, how well you might match the job requirements and what appeals to you most about the position. Your answer should be focused on what you can offer to strengthen the company and, in doing so, you should establish that you fully understand what the role involves.
Example: “One of the reasons I’m so excited about this role is because it allows me to leverage my facility management skills on a broader basis and face more complex challenges.”
What not to say: “I like your salary and benefits package.” OR “I believe that this job will help me assume another level of responsibility in my career.” Take the emphasis off your personal reasons and make it about how your professional experience can positively impact the organization.
“Do you have any questions for me?”
So, now that you have gotten through the initial part of the interview, the focus turns to you. At the end of the interview, you are always given the opportunity to ask questions of the interviewing manager. The number one mistake a candidate can make is to not have any questions for the interviewer. You may have been the leading candidate up until now, but if your questions are not up to standard, you could fall to dead last. Ask questions that spark conversation—these typically begin with “who, why, when or how.” Avoid close-ended questions that can be answered in one word. These questions typically start with “is, does, did, would or has.”
Several favorites are:
- “Now that we have discussed my qualifications, do you have any concerns about me fulfilling the responsibilities of this position?”
- “As my direct manager for this position, what are the top three priorities you would first like to see completed?”
- “In what area could your team use a little polishing?”
- “Why did you come to 123 Company?”
- Ask how many vacation days the position offers.
- Ask if there’s free parking
- Tell the interviewing manager that all your questions have been answered already.
If you made it to the interview, you have passed the first test—you created a quality resume that showcased your talents on paper. The recruiter is now giving you a chance to prove you have what it takes to support the organization on its mission. Careful planning, attention to detail and quality communication skills are all requirements in the Facilities Management profession—this is your opportunity to prove you have all of these skills and are the best candidate for the job. Make every word count and you will find yourself with a new job as a facility leader!
Written by Tiffany Bloodworth Rivers
Originally posted at iofficecorp.com